Greetings all,

I have been away for a while. When i got back, I was very happy to see my new Hepco & Becker, C-bow Halter Adapter and Buffalo Big satteltaschen waiting for me to put on. Two weeks later and I have not been happy since the first day.

I took a close look at the C-bow halter adapter and screws. The quality of workmanship was not good. Small scratches all over the C-bow halter. The metal was badly polished, and the holes in the metall were discolored by the plasma spray, caused by the laser cutting. There is supposed to be a "good" side and a "bad" side to the halterung. I could find no difference between either side. Both looked shitty to me.

The satteltaschen appear to be high quality, but only time will tell. I wrote a letter and sent pictures to Hepco & Becker. I also spoke with someone there on the phone. They could not see scratches, so there was none! The only thing they told me was to send it all back, or put it on the bike. After thinking on it for a while, I tried to put the halterung on the bike.

The first thing I found out was the screws were too short. The screws were too short because of the Yamaha sissy bar. So I wrote H&P a mail and called. Why didn't I tell them about the sissy bar? Well, I did! The first two times I called, and in the Email I sent them, I asked three times, WILL THIS FIT MY 1300 MIDNIGHT STAR? and every time H&P said , THIS C-bow HALTERUNG WILL FIT ALL MIDNIGHT STARS. Wrong, it didn't fit. We agreed that H&P would send me the right screws, to fix the problem. And they did, two days later. So I got out my tools, and started to put the halterung on. Only to find that once again the screw were TOO SHORT!! So I once again called and sent a mail. Once again they said they would send the right screws. Three days later I got the screws, went out and tried to put them on. Only to find that they had only sent me THREE, (3) screws, instead of the FOUR, (4) screws I needed, and that the screws were all different lengths.

I went out and bought the right screws. They fit fine. Would I buy something again from Hepco & Becker? No fuc*ing way. Never again.

So anyone who wants to buy ANYTHING from Hepco & Becker might want to keep this in mind.

MFG,

Guy

Geht das auch in Deutsch? Ich habe ähnliche Beanstandungen. Aktuell ist eine Tasche der Buffallo Big eingeschickt. Eine Naht ist aufgegangen. Die Halter des C-Bow's hatte ich schon reklamiert. Etwas bessere bekommen aber immer noch schlecht was die Verarbeitung angeht.
Kein Geld zurück da die Firma das so in Ordnung findet. Auf Rechtsstreit habe ich keine Lust. Eine Frechheit was die liefern. Ist aber Deutsche Qualitätsarbeit.....

Tut mir leid, daß ihr schlechte Erfahrungen gemacht habt. Ich bin mit meinen Hepco & Becker Taschen bestens zufrieden und würde sie jederzeit wiederkaufen. Zur "C-Bow"-Halterung kann ich nichts sagen, da ich die "Klemm-Halterung" habe.

Eine schlecht genähte Naht oder eine die aufgerissen ist kann ja mal vorkommen. Sollte nicht kann aber passieren. Aber der C-Bow Halter in Chrom ist unterirdisch. Und der Support dieser Firma leider auch

Hallo,

Ich habe eine Sissybar von Hepco & Becker.
Hab das Motorrad mit 9600km gekauft (2 Jahre alt) und da war die vom Vorbesitzer eben schon montiert.
Bereits da begann die Beschichtung des Gepäckträgers abzublättern und das Teil begann zu rosten.
Ist das normal?

Wundert mich nicht...